Hi, Mike Dunn - Your new corporate mentor Mike Dunn. Since I managed and worked with Customer Service Representatives for 24 years for a Fortune 50 company, I can teach you the exact steps on what to do and what not to do to be successful as an Inbound CSR. I CAN help you get there faster and easier. I can.
Imagine the confidence you will have by knowing what to do and what to say in many cases at work. Just as important, learn how to avoid many career-ending mistakes.
I KNOW I have the knowledge to help you. I KNOW I have the capability to help you. I am WILLING to help you. I want to be your "guy."
Mike Dunn
Author - Customer Service Representative Certificate Course | President - Game Changing Business Skills, LLC